Frequently Asked Questions

Everything you need to know about shopping with Naturlush.

What is the standard shipping timeframe?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days within the continental US, while international shipping may take 7-14 business days.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery status in real-time.

Are your products eco-friendly?

At Naturlush, we prioritize sustainability. We partner with suppliers who utilize ethical sourcing practices and offer a wide range of biodegradable and recycled products.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.